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1Brand New. Solving the Innovation Paradox -- How Great Brands Invent and Launch New Products, Services, and Business Models , Paul Brown B.
Brand New’s revolutionary innovation process is a proven road map you can put to work immediately to create successful new products, services, and business models. Written by leading innovation… 2146.3 руб электронная книга2The Nordstrom Way to Customer Experience Excellence. Creating a Values-Driven Service Culture , Robert Spector
The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values… 1433.55 руб электронная книга